211, 988, & Florida Veterans Support Line
From 'Hello' to Help. 211 Northwest Florida is Here for You.
If your family were on the verge of homelessness, and you couldn't pay the rent or mortgage, what resources would you seek, and how would you find them?
211 Northwest Florida, powered locally by United Way of West Florida, is an information and referral service that provides one-stop connections to community resources and services when you need them most. 211 maintains up-to-date information on emergency food and shelter resources; services for families and seniors; connections to healthcare, childcare, and disability services; counseling and mental health services; and so much more.
To get connected, simply dial 2-1-1 from any phone. Your call is free, confidential, and help is available 24/7. 211 Northwest Florida provides service to Bay, Calhoun, Escambia, Gulf, Holmes, Jackson, Okaloosa, Santa Rosa, Walton, and Washington counties in Florida, however, help is available nationwide. Find your local 211 here.
You may also now connect with an I&R Specialist through 211's new text message service. Simply text your zip code to 898211. This service is available Monday - Friday, 9:00 a.m. - 5:00 p.m.
988 - You are not alone in crisis.
If you or someone you know is having thoughts of suicide or experiencing a mental health or substance use crisis, you can call 988, the new three-digit dialing code for the Suicide and Crisis Lifeline.
988 offers 24/7 access to compassionate, confidential support for free. You’ll be quickly connected to trained crisis counselors who will listen to your concerns, provide support, and get you additional help if needed. 988 calls for our community are answered by highly trained specialists from 211 Northwest Florida.
Reasons for calling could be:
- Thoughts of suicide
- Mental health or substance use crisis, or
- Any other kind of emotion distress
You are not alone in crisis. There is HOPE. The Lifeline WORKS.
Dial 988 to connect today.
Florida Veterans Support Line - We've got your six.
Talk with someone who's been there.
The Florida Veterans Support Line provides veterans and their loved ones the opportunity to speak with fellow veterans who can help them through the difficulties of transitioning back to civilian life, connect them to community resources and services, and provide emotional support from trained professionals -- all fellow veterans.
211 Northwest Florida is part of a statewide program of 211 providers dedicated to helping Florida veterans. Our state has the third-largest veteran population in the nation, with over 1,750,000 veterans calling Florida home. 211 Northwest Florida works in conjunction with the Florida Department of Children and Families, the Florida Department of Veterans Affairs, and the Crisis Center of Tampa Bay to provide a helpline where veterans can receive both emotional support and linkages to community resources.
The Florida Veteran's Support Line provides:
- Comprehensive information and referral to VA,
- Funded services and hundreds of additional community-based services, and
- Emotional support provided by trained professionals
If you know a veteran who might need assistance, please share this web page and encourage them to call 1-844-MYFLVET (693-5838) or dial 211.